Most orders qualify for free standard shipping. If any fees apply, they will be shown at checkout.

Delivery Times:
US & UK: 7–15 business days
Europe: 10–20 business days
Rest of the World: 15–25 business days

We always aim to get your order to you as quickly as possible. Please note that delays can occur due to customs or high-demand periods.

As soon as your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.

If you haven't received your tracking info within 5 business days, please check your spam folder or contact our support team — we're happy to help!

No worries! If you’re not satisfied with your purchase, you can return it within 14 days of delivery.

• Items must be unused and in original condition.
• To initiate a return, please contact us with your order number and reason for return.
• Once your return is approved, we’ll provide you with further instructions.
  

Refunds are processed within a few days after we receive and inspect the returned item.

We're here to help! You can reach our customer service team by: Info@lumya.uk

We aim to reply within 24 hours on business days.